Refund policy

30-Day Return & Refund Policy

At our store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 days from the date of delivery to request a return.

  • To be eligible for a return, the item must be:

    • Unused and in the same condition that you received it

    • In its original packaging

    • Accompanied by proof of purchase (receipt or order confirmation)

Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (such as food, flowers, etc.)

  • Personal care items (for hygiene reasons)

  • Customized or personalized products

  • Clearance or final sale items

Return Process

  1. Contact our support team with your order details and reason for return.

  2. Once your return is approved, you will receive instructions on how to send the item back.

  3. Pack the item securely and ship it to the provided return address.

Note: Customers may be responsible for return shipping charges unless the item is defective or incorrect.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–7 business days.

  • The refund will be credited to your original method of payment.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again

  • Contact your credit card company or bank (processing times may vary)

  • If you’ve done all of this and still have not received your refund, please contact us

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact our support team within 30 days of delivery.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please notify us within 48 hours of delivery with photos as proof. We will arrange a replacement or full refund at no extra cost.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our support team.

Company Name: HAPPYKART

Phone: +919878998909

Email: support@happykart.in

Address: 2201, menaul blvd ne ste a, albuquerque, NM 87107

Company No: SC798427

Business Hours: Monday to Friday between 8:00 AM to 7:00 PM (IST, GMT+5:30)

Response Time: We aim to respond within 1 business day.

By placing an order with us, you agree to this Return & Refund Policy.